Share special handling capabilities with one click

Cargolux faces a critical challenge in supporting pharmaceutical shipments under GDP regulations. Customers are required to conduct detailed risk assessments, which depend on accurate and comprehensive operational data from Cargolux—such as temperature-controlled facility capabilities, GHA details, and other supplier information.

Historically, this information has been distributed across fragmented formats including Excel files, PDFs, and Word documents. Each customer requests different data structures and levels of detail, leading to significant manual effort in compiling, transcribing, and sharing the required information. This process is time-intensive, often causing delays and limiting scalability.

Compounding the issue, the underlying data within Cargolux systems originates from multiple sources and time periods, resulting in inconsistencies and outdated information. As a consequence, both Cargolux and its customers risk relying on incomplete or inaccurate data for critical compliance assessments.

Cargolux addressed these challenges by leveraging Validaide’s platform to transform how pharmaceutical shipment data is collected, managed, and shared.

Through Validaide, all stakeholders in the pharma logistics ecosystem are connected via a single, standardized interface. Instead of relying on fragmented documents and customer-specific formats, Cargolux now maintains one structured dataset that is continuously updated and accessible to relevant partners.

By implementing Validaide, Cargolux established a single, centralized platform for managing and sharing all pharma-related operational data. Supplier information is continuously collected, maintained, and distributed to customers through one standardized system, ensuring consistency and data accuracy.

This shift delivered significant efficiency gains—reducing the time required to handle information requests by up to 95%. Data can now be shared instantly with multiple customers, including those not yet onboarded to the platform, without disrupting day-to-day operations.

As a result, customer requests are no longer delayed, and information sharing has become a seamless, near one-click process. This transformation directly supports Cargolux’s broader digitalization strategy, reinforcing its focus on innovation, operational excellence, and service quality.